Sign in to Office - Microsoft Support (2024)

Manage Microsoft 365 and Office

Manage Microsoft 365

  • Manage your subscription
  • Manage payment method

Renew or cancel Microsoft 365

  • Renew your subscription
  • Turn recurring billing on or off
  • Cancel Microsoft 365
  • Get a refund on your subscription
  • Manage subscriptions from a third party

Share your subscription

  • Share Microsoft 365 Family
  • Stop sharing Microsoft 365 Family
  • You received an invitation to share
  • Problems sharing a subscription

Switch subscriptions

  • Switch between Microsoft 365 subscriptions
  • Switch to a business subscription
  • Transfer to a different Microsoft account

Sign in to your apps

  • About accounts
  • Sign in to Microsoft 365
  • Why you need to sign in
  • Forgot account

Microsoft365.com and Microsoft 365 on the web

  • Get started at Microsoft 365.com
  • Meet the Microsoft 365 app launcher

What version do I have?

  • Check version
  • Microsoft 365 for home or business
  • What business product do I have?

What's the difference?

  • Difference between Microsoft 365 and Office 2021
  • Difference between home and business plans
  • Difference between Microsoft 365 and free web apps

Troubleshoot

  • Troubleshoot

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Sign in to Office - Microsoft Support (1)

Guided support can provide digital solutions for Office problems

Try guided support

Sign in to www.office.com from a web browser and start using the apps on the web or access other web services associated with your account such as OneDrive.

How you sign in to an installed Office app depends on your device.

Tip:To add an email account to Outlook or for help signing into Outlook.com, see Outlook help & learning.

Select your device for more detailed sign in steps:

Tip:To manage your account profile after signing in (for example, to update your security information, view what products you own, etc.), select your picture or name in the upper-right corner of the window, and select the option to view or manage your account.

WindowsmacOSOffice for iOSOffice for AndroidWeb

For Office apps installed on a Windows PC:

  1. If you're not already in an Office file or document, open an app such as Word or Excel, and open an existing file, or create a new one.

  2. Select File > Account (or Office Account if you're using Outlook).

  3. If you're not already signed in, click Sign In.

  4. In the Sign in window, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

Sign in to Office - Microsoft Support (2)

For Office apps installed on a Mac:

  1. Open any Office app such as Word and select Sign In. If you're already editing a file, go to File > New from Template... > Sign In.

    Note:If you're on OneNote, select OneNote from the top menu and then select Sign In.

  2. In the Sign in window, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

Sign in to Office - Microsoft Support (3)

For Office apps installed on an iPhones and iPads:

  1. Open the Office app. On the Account screen, tap Sign In.

  2. On the Sign In screen, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

Sign in to Office - Microsoft Support (4)

For Office apps installed on an Android or Chromebooks:

  1. Open the Office app. On the Recent screen, tap Sign In.

  2. On the Sign In screen, type the email address and password you use with Office. This might be the personal Microsoft account you associated with Office, or the username and password you use with your work or school account.

Sign in to Office - Microsoft Support (5)

To sign in to Office on the web:

  1. Go to www.Office.com and select Sign In.

  2. Enter your email address and password. This might be your personal Microsoft account, or the username and password you use with your work or school account. The name of the account you're signed in with is displayed in the header.

  3. Select the App Launcher Sign in to Office - Microsoft Support (6) and then select any Office app to start using it.

Sign in to Office - Microsoft Support (7)

Tip:You can sign in to Office apps on more than one device with Microsoft 365 subscriptions. See How sign in works in Microsoft 365.

See Also

Tip:If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit .

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Sign in to Office - Microsoft Support (2024)

FAQs

Why is my Microsoft Office not letting me sign in? ›

Clear the cache in the web browser, delete Internet cookies, and then try to sign in again. Contact Microsoft Technical Support. You're asked to change your password. Your password may be temporary or your password has expired.

Why is Microsoft Office asking me to sign in? ›

If you're constantly being prompted to log in to your Microsoft account there are a few ways this can be resolved: You can reset the Windows Credential Manager. For Word or Outlook you can sign out of your account once then it should resolve. For Outlook you can change the security settings.

How to stop Microsoft from asking me to sign in with Microsoft account? ›

Disable Microsoft Account Sign-in Prompt:

o Go to Settings > Accounts > Your Info. o Under "Manage my Microsoft account," click on "Sign in with a local account instead."

How to fix Microsoft login issue? ›

Troubleshoot problems signing in to Windows
  1. Did you forget your sign in information? ...
  2. Restart your device. ...
  3. Check your internet connection. ...
  4. Check your password or PIN. ...
  5. Reset your PIN. ...
  6. Reset your password. ...
  7. Facial and fingerprint recognition failures. ...
  8. Sign in with a different account.

Why is Microsoft blocking my login? ›

If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate our Terms of Use.

Is Microsoft having login issues? ›

User reports indicate no current problems at Microsoft 365.

Is Office login same as Microsoft account? ›

Microsoft uses a single sign-on approach for its services, which means you can access OneDrive, Office applications, Outlook, and other Microsoft services with the same username and password that you use for Microsoft 365.

Is someone trying to log into my Microsoft account? ›

If you get an email about unusual activity on your Microsoft account, or if you're worried that someone else might have used your account, go to the Recent activity page. You'll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

How do I turn off Microsoft sign in verification? ›

Turn two-step verification on or off

Sign in to your Microsoft account Advanced security options. Under Additional security and Two-step verification choose Turn on or Turn off.

How do I stop Microsoft from reminding me to sign in? ›

I haven't tested it, but I add it here since it's much less scary than mucking with the Registry or Group Policy.
  1. Open the "Settings" app.
  2. Navigate to: Personalization > Start.
  3. Uncheck the option: "Show account related notifications occasionally in Start"
Mar 30, 2024

How to avoid sign in with Microsoft account? ›

Since you have Windows 11 Pro, we can use Group Policy Editor to turn this off.
  1. Choose Start and type "gpedit". ...
  2. Navigate to Computer Configuration > Administrative Templates > System > Logon.
  3. Open Block Microsoft accounts.
  4. Choose Enabled.
  5. In the options, choose "Users can't add or log on with Microsoft accounts".
Jun 24, 2024

How do I disable Microsoft Office sign in? ›

Open Control Panel > User Accounts > credentials manager > Windows credentials and clear the credentials associated with Office.

Can I live chat with Microsoft support? ›

Additional help is available if you need it, including live chat with a Microsoft specialist.

Why can't I login to Office 365? ›

Check if your account isn't locked, and check your password manager to ensure you're using the right credentials. Also, look at your keyboard layout in case you've accidentally changed it and you're typing in the wrong characters. Then, restart the app and reboot your computer.

How do I resolve login issues? ›

What are the most effective ways to troubleshoot a login issue?
  1. Check the basics. Be the first to add your personal experience.
  2. Clear your cache and cookies. Be the first to add your personal experience.
  3. Update your browser and system. ...
  4. Use a different network or device. ...
  5. Use a troubleshooting tool. ...
  6. Here's what else to consider.
Sep 29, 2023

How do I fix Microsoft Store not signing in? ›

- Reset the Microsoft Store app and Xbox app: Open the Microsoft Store app and Xbox app, click on the three dots in the top right corner, select "Settings", scroll down to "Reset" and click on it. - Run Windows Troubleshooter: Windows has built-in troubleshooters that can help identify and fix common problems.

What to do if Microsoft Office is not working? ›

Click the header for more instructions.
  1. 1 - Update Office. Open any Office app, such as Word, and create a new document. ...
  2. 2 - Disable add-ins manually. ...
  3. 3 - Repair Office. ...
  4. 4 - Incompatible device drivers. ...
  5. 5 - Uninstall and reinstall Office. ...
  6. 1 - Create a new profile. ...
  7. 2 - Repair Office. ...
  8. 3 - Uninstall and reinstall Office.

Why can't I access Microsoft Office online? ›

Your device isn't connected to your company or organization network. The admin has set up two factor authentication and you haven't authenticated in two ways. Your device isn't joined to the domain. Your device isn't trusted.

Why can I not activate my Microsoft Office? ›

Having two installs can cause activation conflicts. If your subscription has expired, you'll see "We couldn't find any Office products." Renew your subscription to use Microsoft 365. If Office still won't activate, choose your Office version for additional troubleshooting help.

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