Call Center Manager Jobs in Johannesburg | Pnet (2025)

Select Recruitment

Minimum of 2 years' experience as a Sales Manager / Contact Centre Operational Manager / Branch Manager Our client in Dube, Soweto is looking to employ a strong, motivated and capable Sales and Branch Manager for their Financial Services operation. The Sales and Branch Manager's responsibility is to meet the sales, financial and revenue targets of the company through the effective management of the sales team/s, the sustained operational performance of the branches and team/s, the consistent and systematic management of performance, the ensuring of engagement and culture management, the maintenance of performance standards, the setting and achievement of goals and targets linked to business objectives, the effective mentoring, motivating and coaching of , the delivery

Select Recruitment

Our client in Dube, Soweto is looking to employ a strong, efficient, Customer Services Manager for their Financial Services operation. The Customer Service Manager supervises the day-to-day operations of the customer support department. The Customer Support Manager is responsible for maintaining consumer satisfaction through the provision of problem-solving resources, and providing leadership to the , ensuring that they are constantly providing the best in- class customer services. The Customer Support Manager is also responsible for driving and delivering key support metrics, best practices, knowledge-based content, and methodologies that ensure the delivery of unsurpassed support and service. Recruitment: The Customer Support Manager plays a major role in conjunction with the human

Professional Career Services - Gauteng

Call centre in the Automotive industry based in Pretoria and Johannesburg South - Our client is seeking a highly motivated and experienced Customer Care Manager to lead the

Outsource SA Solutions (Pty) Ltd

Outsource SA Solutions (Pty) Ltd * Johannesburg * Permanent * Full Time - Introduction - About the role - The future position holder will have the responsibility of designing and implementing Marketing and Sales strategies to achieve the appropriate positioning, market share and profitability of the product portfolio of the business unit at the national level including neighboring export markets in Sub-Saharan Africa. Duties & Responsibilities * Responsible for driving profitability of the P&L for the Division * Developing a local “Go-To Market” Strategy in line with the regional strategy and implementing the aligned sales model and channels, following the Group Strategy and the company's overal vision, mission and values * Breaking down the regional targets received from the into targets for local sales teams and individuals * Defining and implementing marketing stra

Alteram

We are urgently looking for a Call Centre Team Leader to be based in Midrand who has completed a LLB, B.Proc Degree or B.luris Degree * Minimum of 1-3 years' experience within a Contact Centre environment as a Team Leader * Knowledge of Contact Centre technologies * Relevant contact centre certification an added advantage

Kontak Recruitment

Our client, a well-established retirement lifestyle centre, is seeking a hands-on and well-organized to oversee the management of our Florida, Gauteng facility.

Clicks Group Limited

Clicks Group Limited * Sandton * Permanent * Not available - Introduction - To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand. Duties & Responsibilities * To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks' way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). * To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and adm

Susan Burger & Associates

Shopping Centre Manager - Evaton Mall - Minimum Matric plus five years of current Centre / Property management experience - Shopping Centre Management certification Centre Management experience at a regional shopping centre 5 years relevant Centre Management experience

Simplex Africa PEA

We are seeking an experienced Data Centre NOC Manager to lead the MTN Data Centre Managed Services NOC Team. The successful candidate will be responsible for overseeing the monitoring, maintenance, and operational management of MTN's data centres, ensuring the availability, reliability, and optimal performance of all critical infrastructure, including network equipment, HVAC systems, UPS, generators, DC plants, and AC systems. Lead and manage the Data Centre NOC team to monitor and maintain all data centre infrastructure. Ensure 24/7 proactive monitoring of data centre systems, identifying and resolving incidents to minimize downtime. Serve as the primary point of contact for MTN stakeholders regarding data centre operations. Provide

Datacentrix

Managed Talent Solutions client in the mining sector is looking for a Security Operations Center (SOC) Lead/Manager who will manage the responsibility to oversee the day-to-day operations and strategy of the Security Operations Center, ensuring timely detection, investigation, and response to security incidents across IT and OT environments.

Capital Land Asset Management

CV to demonstrate a proven track record as a centre manager with people management experience. * Be familiar with the security and safety requirements for shopping centres and implement these requirements. * Be familiar with House Rules and Administration requirements for shopping centres. * Minimum of 5 years' centre management experience. * Experience in managing shopping centres more than 25000m2 in size.

Interviewing Dynamix Recruitment Solutions

Our client, an industry leader in property management in South Africa, seeks to appoint a Centre Manager to one of their prestigious retail shopping centres on the East Rand of Gauteng. The successful incumbent will have a minimum of 5 years retail centre management experience. You will be responsible for managing the Centre by optimising all trading opportunities, oversee the operational management of the centre, lease agreements and budget management. * Manage the Centre in accordance with company policies, guidelines and procedures. * Ensure profitability of the Centre and sound administration of the Centre. * Manage centre vacancies. * Manage all marketing activities for the Centre. * Minimum of 5 years retail centre management experience – essential.

Mediro ICT Recruitment

System Center Management: Implement and manage System Center Virtual Machine Manager.

Paracon - Gauteng

Hands-on experience with system center virtual machine manager and server virtualization migration. o Manage Hyper-V clusters and Virtual Machine Manager (SCVMM) environments.

Intuate Group (Pty) Ltd

• System Centre Configuration Manager.

Datacentrix

System Center Management: Implement and manage System Center Virtual Machine Manager.

ELS Customer Experience (Pty) Ltd

We are looking for German speaking call center customer service consultants that will add value to the team by means of handling and resolving customer queries through our various communication channels i.e. Chat, email and Inbound calls. * Handling and resolving Inbound calls queries - ELS Customer Experience (Pty) LtdCommissioner Street 4th Floor - Life Centre, 2001 Johannesbur, South Africa

Intellibpo

We are looking for customer care agents for multiple campaigns within our call centre. Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales * Inbound calls from USA customers enquiring about purchasing and upselling the USA client's products. * Handling inbound and outbound calls from USA-based individuals enquiring on blood test results.